Survey Reveals the Current Mood of the Private Rented Sector

31st March 2021

A recent survey of over 14,000 landlords, tenants and letting agents, conducted by deposit protection service mydeposits and deposit replacement membership Ome, has revealed some interesting insights into the current mood of the private rented sector.

Private rented sector

A recent survey of over 14,000 landlords, tenants and letting agents, conducted by deposit protection service mydeposits and deposit replacement membership Ome, has revealed some interesting insights into the current mood of the private rented sector.

A recent private rented sector survey of 14,200 landlords, tenants and letting agents conducted by mydeposits and Ome has examined challenges in the market, the impact of the pandemic, regulation, government support and the relationship between landlords and tenants. The results make for interesting reading.

Landlord-tenant relationships

With regard to tenant opinion on their relationship with their landlords, the average rating was 7.4 out of 10.

Looking at this from the opposite perspective, 30 per cent of landlords and letting agents rated their relationships with their tenants 9 out of 10, and 29 per cent rated them 10 out of 10.

Renting ‘good value for money’

When quizzed as to whether renting offers value for money, 51 per cent of tenants believed that it does, and that its flexibility and lack of responsibility for maintenance costs were important factors in this respect.

Over two thirds of tenants did aspire to eventually owning their own homes however, citing affordability as the only reason they had not already made the move.

Pandemic effects on the private rented sector

In terms of the impact of COVID-19, 95 per cent of tenants reported that they were not in arrears as a result of the pandemic. Of those who did struggle in some way, 58 per cent said that their landlord had been accommodating, with 31 per cent offering them a rent holiday or rent reduction.

31 per cent of landlords and letting agents did however report that their tenants were in arrears due to the pandemic. Both identified rent arrears as one of the most significant challenges in the private rented sector, together with legislation.

Landlords and tenants in it for the long haul

80 per cent of landlords surveyed said they’d been operating in the private rented sector for over five years, and 79 per cent were confident that they would stay there for the next five years. Almost two thirds however did express concern over changes within the industry, especially in terms of regulation, legislation and taxation.

Indicating a preference for longer term lets, 51 per cent of tenants said they’d only rented their current property or one other over the past five years. Those who moved more frequently mostly cited their job as the main reason.

Lettings market remains positive, despite recent challenges

Suzy Hershman is head of dispute resolution, at mydeposits. Commenting on the survey, she said: “In spite of challenges faced including legislation, rent arrears, and evicting tenants, it is evident that the majority of landlords want to remain in the sector because it provides a good source of income and an investment for retirement, making it a worthwhile endeavour.

“From a tenant’s perspective, the cost of renting is a key factor for those with a negative outlook of the sector. It could be suggested that the high costs and affordability issues felt by tenants manifest as rent arrears for agents and landlords making the problem cyclical. However, renting is also providing a solution to those who cannot afford to buy whilst offering flexibility.”

Co-founder of Ome, Matthew Hooker, added: “The results of the survey have highlighted the strengths of the market and reinforces that the vast majority of tenant-landlord relationships remain positive.”

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